Frequently asked questions

Learn about Crypto APIs product suite, its features and how to get started.

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What is Crypto APIs?

Crypto APIs is a blockchain infrastructure layer that radically simplifies the development of blockchain and crypto related applications by providing all needed blockchain APIs. We provide fast, reliable, and unified API solutions to access real-time and historical data from crypto market and blockchain protocols.

What products does Crypto APIs offer?

Crypto APIs is a set of blockchain- and crypto-related products which can help you reduce your development and infrastructure costs. It's an infrastructure layer which significantly reduces your go to market time.

- Wallet as a Service - an MPC digital wallet that incorporates the best features, security and authorization processes on the market.
- Blockchain Data - Unified access to complex and dynamic blockchain data from a single point using REST APIs.
- Blockchain Events - monitor and be notified for webhooks on top blockchain protocols using unified requests and callbacks
- Node as a Service - shared and dedicated node infrastructure for top blockchains using JSON-RPC.
- Blockchain Tools - a collection of API endpoints that provide an easy connection with blockchains and perform certain operations.
- Blockchain Automations - forward automatically any received coins or tokens to a preferred main deposit address.
- Market Data - real-time and historical crypto market data in one place.

Who are our intended customers?

Crypto APIs product suite has multiple use cases. Our infrastructure is designed to best serve any SMEs, enterprises or crypto-enthusiasts who need quick, secure and reliable access to top blockchain nodes.  You can check our website to see the crypto and blockchain products that we offer and for any questions, don't hesitate and contact our team.

Which blockchains, tokens and layers are supported?

Crypto APIs supports the following blockchains:

- Bitcoin 
- Ethereum 
- XRP
- Litecoin
- Bitcoin Cash
- Dash
- Dogecoin
- Ethereum Classic
- Zilliqa
- Zcash
- Binance Smart Chain
Check out our dedicated page with all supported blockchains, layers, tokens and exchanges.

Do you support testnet networks?

Yes, we support testnet networks for mutiple blockchains. We also offer a free subscription plan to be used over testnet networks.

Do you use one node per network?

We have a pool of nodes that we use, all hosted with us. If it happens one to go offline, there is always another one that will continue processing.

Do you use your own nodes or shared ones?

We don’t use shared nodes. The pool of nodes we use is owned by Crypto APIs.

How can I contact support?

You can contact our support team via Live Chat or Support Email. When you contact us, please use the email address associated with your Crypto APIs account, or the email added as a Team member in another Crypto APIs account.

Do you offer a free plan/trial/demo for Crypto APIs?

We do not offer trial or demo for Crypto APIs products. We do however offer a free subscription instead, which can be used over testing networks.

Can I use more than one Crypto APIs product at once?

Of course. It's an all in one subscription. 

I need more custom settings for my subscription, is it possible?

Yes. We have a Custom option for subscription. To set it up you can directly discuss it with one of our representatives by contacting our team.

How can I pay for the service?

We accept payment methods such as debit and credit cards (Visa, MasterCard) by using our payment provider Stripe. We can also offer you an alternative way to pay for your subscription plan, such as wire transfers, pay with cryptocurrency or PayPal. For more information, contact our business development team at [email protected] 

Are payments for Crypto APIs services recurring?

Yes, in the sense that paid subscriptions plans for Crypto APIs products require either regular monthly or yearly payments, or additional time range that suit your business. 

Can I prepay for my subscription for longer?

Yes. For that purpose you can contact our team so that we can discuss how and for what period of time you would like to make your payment.

Do you offer discounts?

We may offer you a discount depending on your subscription. Only larger packages and subscriptions for a longer period of time (yearly) can apply for a discount. If you think your subscription is eligible for a Crypto APIs discount, contact our team right away!

What is “Rate per second”?

This rate sets a limit for requests that can be made per second. The default equals 10, which means at most 10 requests can be done in a second. Still, this logic does not apply to all time frames.

For 1 minute time you can use up requests equal for max 30 seconds, which means that 1 minute allows max 300 requests. The same logic goes for 1 hour, where you can use up requests equal for max 30 min, which means 9 000 requests.

How many credits does an endpoint cost?

You can see the credits cost for each endpoint in our official Documentation. Simply select the endpoint you want information for and the credits cost is displayed at the end of the page.

What is Node as a Service by Crypto APIs?

Node as a Service (NaaS) is a service that provides access and maintenance to shared and dedicated nodes for multiple blockchains and networks. Node service providers host and take care of your nodes, while you focus on your business and project you’re working on without the hassle of operating a node infrastructure. 

What is the difference between a shared node and a dedicated node?

Both shared and dedicated nodes are managed and maintained by Crypto APIs. When utilizing a shared node, the user shares it with other developers. Shared nodes are best suited for startups and early-stage decentralized applications that need reliable and easy to set up nodes with pay-as-you-go payment structure. Shared nodes cannot be used for staking.
When using a dedicated node, users get exclusive access to it. They can use the entire node for their project. Dedicated nodes are well-suited for all dApps, e.g. DeFi, crypto wallet, play-to-earn games etc. Enterprise DApps should use dedicated nodes to avoid any data interception by other participants.

How can I join a shared node?

To join a shared node by Crypto APIs, you need to create an account and generate an API key from the dashboard. The API key is unique to you and you can use it to make JSON RPC requests to the selected blockchain using the provided supported methods.

How to deploy a dedicated node?

After you create and verify your account, you can login in your dashboard and find the preferred node in the Node Marketplace. You can deploy a node by filling up your requirements and sending a request to us.

What methods do you support?

For dedicated nodes we support all JSON-RPC methods provided by the respective blockchain. For a shared node infrastructure we only allow public JSON-RPC methods. We have listed all allowed methods/commands in our Technical Documentation

Can I have a self-managed node?

Yes. Crypto APIs can provide you with a private node tailored to your specific needs. We will assist you to deploy and scale your own nodes on your on-premise and self-managed infrastructure.