Frequently asked questions

Learn about Crypto APIs product suite, its features and how to get started.

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What is Crypto APIs?

Crypto APIs is a blockchain infrastructure layer that radically simplifies the development of blockchain and crypto related applications by providing all needed blockchain APIs. We provide fast, reliable, and unified API solutions to access real-time and historical data from crypto market and blockchain protocols.

What products does Crypto APIs offer?

Crypto APIs is a set of blockchain- and crypto-related products which can help you reduce your development and infrastructure costs. It's an infrastructure layer which significantly reduces your go to market time.

- Wallet as a Service - an MPC digital wallet that incorporates the best features, security and authorization processes on the market.
- Blockchain Data - retrieve historical and real-time blockchain data.
- Blockchain Events - get a notification for your subscribed events.
- Blockchain Tools - blockchain-related actions, with no mandatory connection to the database.
- Blockchain Automations - subscribe for a certain automation based on a certain event.
- Market Data - real-time and historical crypto market data in one place.

Who are our intended customers?

Crypto APIs has designed its blockchain products for any SME, Enterprise or crypto-enthusiast who would be able to gain the most of them. You can check our website to see the crypto and blockchain products that we offer and for any questions, don't hesitate and contact our team.

Which blockchains/cryptocurrencies and exchanges are supported?

Crypto APIs supports the following blockchains and layers:

- Bitcoin - Bitcoin Tokens (Omni Layer)
- Ethereum - Ethereum Tokens
- Litecoin
- Bitcoin Cash
- Dash
- Dogecoin
- Ethereum Classic
- Zilliqa
- Zcash
- Binance Smart Chain

Do you support testnet networks?

Yes. We offer a free subscription plan to be used over testnet networks.

Do you use one node per network?

We have a pool of nodes that we use, all hosted with us. If it happens one to go offline, there is always another one that will continue processing.

Do you use your own nodes or shared ones?

We don’t use shared nodes. The pool of nodes we use is owned by Crypto APIs.

Which email do I contact support from?

When you contact us via the Live Chat or Support Email, please use the email address associated with your Crypto APIs 2.0 account, or the one added as a Team member in another Crypto APIs 2.0 account.

Do you offer a free plan/trial/demo for Crypto APIs?

We do not offer trial or demo for Crypto APIs products. We do however offer a free subscription instead, which can be used over testing networks.

Can I use more than one Crypto APIs product at once?

Of course. It's an all in one subscription. 

I need more custom settings for my subscription, is it possible?

Yes. We have a Custom option for subscription. To set it up you can directly discuss it with one of our representatives by contacting our team.

How can I pay for the service?

We accept payment methods such as debit and credit cards (Visa, MasterCard). We can also approve wire transfers and payments with cryptocurrencies, for which though you would need to first contact our team.

Are payments for Crypto APIs services recurring?

Yes, in the sense that paid plans for Crypto APIs 2.0 products require either regular monthly or yearly payments.

Can I prepay for my subscription for longer?

Yes. For that purpose you can contact our team so that we can discuss how and for what period of time you would like to make your payment.

Do you offer discounts?

We may offer you a discount depending on your subscription. Only larger packages and subscriptions for a longer period of time (yearly) can apply for a discount. If you think your subscription is eligible for a Crypto APIs discount, contact our team right away!

What is “Rate per second”?

This rate sets a limit for requests that can be made per second. The default equals 10, which means at most 10 requests can be done in a second. Still, this logic does not apply to all time frames.

For 1 minute time you can use up requests equal for max 30 seconds, which means that 1 minute allows max 300 requests. The same logic goes for 1 hour, where you can use up requests equal for max 30 min, which means 9 000 requests.

How many credits does an endpoint cost?

You can see the credits cost for each endpoint in our official Documentation. Simply select the endpoint you want information for and the credits cost is displayed at the end of the page.